Frequently Asked Questions
General Information
What is TorUp?
TorUp is a secure file hosting service that allows both free and paid file uploads. Users can share files anonymously or create an account for additional features.
Is registration required?
No, registration is optional. However, registered users get benefits like longer file retention, larger upload sizes, and more features to come soon.
Upload & Storage
What are the upload limits?
Guest users can upload files up to 1GB, while registered users can upload up to 2GB per file.
How long are files stored?
Files do NOT expire, unless not downloaded for 60 days. Paid files expire if not purchased after 1 year.
What file types are allowed?
Most common file types are allowed.
What files are not allowed to upload?
***** (***** *****ography) - File will be deleted, user will be banned, any pending payments will be lost, plus any available information about the uploader will be reported to authorities.
Paid Downloads & Payments
How do paid downloads work?
Users can set a price for their files. Buyers can purchase using either Bitcoin (BTC) or Monero (XMR). Payments are automatically processed and distributed.
What is the platform fee?
The platform charges a 5% fee on all paid downloads. The remaining 95% goes directly to the file uploader.
How do I receive my earnings?
Earnings are automatically sent to your specified cryptocurrency wallet (BTC or XMR) after the payment is confirmed.
Security & Privacy
How secure are my uploads?
Files are (AES-256) encrypted with a unique key upon upload and stored in encrypted form on our servers. The encryption key is embedded in the download token, and files are only decrypted when a valid download request with the correct token is made. This ensures that even if someone gained access to our storage, they couldn't access the actual file contents without the corresponding download token.
What information is logged?
We maintain minimal logs necessary for service operation. No IP addresses or personal information is stored.
Account Management
How do I recover my account?
During registration, you receive a recovery phrase. Keep this safe - it's required to recover your account if you lose access.
Can I change my cryptocurrency wallet address?
Yes, you can update your wallet addresses anytime through the user settings panel.
Technical Information
What happens if a download fails?
Downloads can be resumed if interrupted. For paid downloads, your access is maintained until the download is completed.
How many confirmations are required for cryptocurrency payments?
Bitcoin payments require 3 confirmations, while Monero payments require 10 confirmations for security.